Kathite Q & A
??Question: How often should I use Kathite Chimney Cleaner?
Answer: If you have recently had your chimney cleaned and inspected you should use Kathite every other fire. If you have not had any work done on your chimney, use Kathite every fire until you get your chimney cleaned/cleared*. You can purchase a chimney cleaning brush from any hardware store and scrub out the chimney yourself. (*Note: It is imperative that you have your chimney cleared as soon as possible and work with extreme caution when cleaning or repairing a chimney) Once this has been completed and you are sure your chimney is not blocked, continue using Kathite every other fire.
??Question: I burn constantly, when should I add Kathite?
Answer: When burning constantly, we have suggested you use Kathite on the 2nd or 3rd night of a burn, at a point when the fire is low and coal based, just add two capfuls of Kathite to the fire. Let it sit for minimum 2 hours (3 would be ideal) and then feel free to add more wood after the 2-3 hour break. Repeat this process every 2-3 days depending on how clogged you feel the chimney is.
??Question: My dog or child has gotten into the Kathite and I'm worried they swallowed some, should I call 911?
Answer: Kathite IS NOT A POSIONOUS PRODUCT. Kathite contains a small amount of SOAP and natural organic products that work together to clean creosote from your chimney. If ingested drink water, if product gets in the eyes, flush with water.
??Question: Will Kathite harm my vegetables if I put my fireplace ashes on my garden?
Answer: Kathite is a pure and natural substance; it will not harm you or the environment. Feel free to continue putting your fireplace ashes on your garden.
??Question: If I use Kathite do I have to clean my chimney?
Answer: Yes. Although we are certain that Kathite will clean your chimney, you should never assume that all is fine. It is common for animals to nest in chimneys or leaves or debris to be lodged in chimney, as a safety precaution, have your chimney checked, or cleaned at least yearly.
??Question: Why can’t I put Kathite on my fire when it is first started?
Answer: Kathite is a powder application. If you were to introduce it to a fire when the fire is fresh, the wind of the fire would carry Kathite right up the flue and out of your fireplace. A low coal based fire will allow Kathite to slowly seep into the creosote and help clean your chimney.
??Question: Do you have any other products for my fireplace/wood stove?
Answer: Not yet, we are working on having a whole line of easy to use products. Check back with us in the future to see our progress.
??Question: Is Kathite available in any stores?
Answer: Kathite is available at Home Hardware Stores and at select Canadian Tire Stores across Canada and at many individual hardware and specialty stores. Further locations are coming!